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Shipping Information & Policies
Lowe's standard delivery takes one to seven business days. Meanwhile, Lowe's large and bulky item shipping takes about seven to 10 business days. To get free shipping, you need to spend at least $45 at Lowe's on eligible items. There are a few exceptions to this, for example, Lowe's free shipping policy only applies to items weighing less than 150 pounds.
Seasonal Savings
Lowe's has an annual Black Friday sale which starts on Thanksgiving online (stores close for Thanksgiving Day) and runs through the weekend. The retailer opens early on Black Friday, and great deals are available online as well. You'll find some of the best deals of the year during this sale including deals like $700 off appliances and mattresses, and low prices on smart devices. Some other sales include:
- Lowe's SpringFest: Look for this sale which typically lasts one month beginning in late March. It's a great time to pick up everything you need for your garden.
- Lowe's Presidents Day Sale: This sale is known for great appliance deals.
- Lowe's Memorial Day Sale: Find promotional sales on summer items for your home like grills.
- Lowe's Father's Day Sale: This sale typically offers great deals on gifts for dad like smart devices and tool kits.
Credit Card Offers
The Lowe’s Advantage Card allows customers to receive 20% off their first purchase with the Lowe's credit card. Lowe's card holders also have benefits like 5% off every day and other limited-time offers.
Appreciation Discount
Lowe's has a 10% discount that can be used by: those active in the military, retired soldiers, veterans and their spouses. This discount can be applied to any purchase; it is not a one-time coupon code.
More Ways to Save
The best way to get a discount on your Lowe's purchase is to shop sales and use coupon codes when they are available. You can also use the following tips to save on your next Lowe's purchase:
- Browse Lowe's weekly ads.
- Shop Lowe's Savings Center
- Shop Lowe's Clearance Items
- Take advantage of Lowe's free in-store services like free safety workshops.
- Shop Lowe's holiday sales.
Return Policy
Most new, unused items purchased from Lowe's can be returned with proof of purchase within 90 days. Meanwhile, some items are part of Lowe's 48-hour return policy and some are part of the 30-day return policy. Be sure to read through all the information here before making your purchase, so you know exactly what return options are available to you should things not go as planned.
Loyalty & Rewards Program
Lowe's MVP Pro Rewards Program is a free tiered rewards program that offers exclusive benefits for construction and design professionals. Perks include: earning points for spending, tool rental, business tools, advanced product search, project calculators, in-store perks, bulk savings and pro service desk help. Tier levels are based on the amount you spend for your business annually. Extra benefits are added as you move up the tier levels, or as you spend more at Lowe's.
- MVPs - the first tier, spend up to $2,499.99 per year. This level is eligible for bonus points offers.
- Silver MVPs - second tier, spend from $2,500 - $9,999.99 per year. After your first $2,500 of spending earn 1% paid out as a Lowe's gift card. Get 1 free drink or snack coupon per month.
- Gold MVPs - third tier, spend from $10,000 - $24,999.99 per year. After your first $10,000 of spending earn 1.25% paid out as a Lowe's gift card. Get 2 free drink or snack coupons per month.
- Platinum MVPs - highest tier, spend over $25,000 per year. After your first $25,000 of spending earn 1.5% paid out as a Lowe's gift card. Get 3 free drink or snack coupons per month.
Buy Now, Pay Later
Lowe's has a buy now, pay later program called Lowe's Pay, offered by Synchrony. This service is available on purchases from $50 to $12,000. You have to apply at checkout. Loan terms depend on the price of the item, and range from 3 to 24 months, with APRs ranging from 0% to 19.999%.
About Lowe's
For more than 100 years, Lowe’s has been helping homeowners refurbish and refine their homes – inside and out. The trusted retailer equips customers with an array of home improvement gear, including building supplies, lighting, power equipment and appliances. And that’s not all. Lowe’s also features an extensive selection of home decor, furnishings and smart home gadgets, as well as greenery and gardening essentials for the outdoor space.
Lowe’s product lines
- Appliances: Kitchen appliances, Washers & Dryers and more.
- Bathroom: Everything you need for a bathroom renovation including faucets, toilets, exhaust fans and more.
- Holiday Decorations: Change with the seasons, find Halloween decorations, spring decor and Christmas trees and more.
- Building Supplies: Whether you DIY or buy for your contractor, finds include drywall, lumber, glass and more.
- Cleaning Supplies: Everything to clean your home from laundry supplies to vacuum cleaners.
- Doors & Windows: Buy windows and doors and have Lowe’s install them.
- Electrical: Find everything from doorbells to conduit fittings.
- Flooring & Rugs: Buy flooring and rugs and have Lowe’s install them.
- Hardware: Find everything from door hardware to picture hangers.
- Heating & Cooling: Find air conditioners, humidifiers, thermostats and more.
- Home Decor & Furniture: Find a wide variety of furniture from chairs to bedroom sets plus fun accents like wall accents and picture frames and more.
- Kitchen: Everything you need for a kitchen renovation including sinks, cabinets, tile and more.
- Lawn & Garden: Find everything from green houses to lawn fertilizer.
- Lighting & Ceiling Fans: Choose from a wide selection of lighting and fans for both inside and outdoors.
- Moulding & Millwork: Find everything to renovate your rooms from crown moulding to ceiling medallions and more.
- Outdoor Living & Patio: Seasonal selection everything from garden hoses to firepits.
- Paint: Indoor, Outdoor paint and stains by brands like Sherwin-Williams, Valspar, Rust-Oleum and more.
- Plumbing: Professional supplies from pipe fittings to augers and more.
- Smart Home, Security, WiFi: Find smart locks, security cameras and more from brands like Google Nest, Ring, Amazon Alexa and more.
- Tools: Find everything from power tools to hand tools and more.
- Accessible Home: Transform your home with wheelchair ramps and grab bars and more.
- Pet Care: Find everything from chicken coops to dog doors.
- Automotive: Find utility trailers, gas cans, car jacks and more.
Lowe’s recalls
Lowe’s provides a detailed list of recalled products – If you need extra help, or if you have questions about a recall you can call 1-877-465-6937. MVPs Pro Rewards members can call the ProServices Desk at 1-844-569-4776.
Lowe’s customer service
Check out Lowe’s customer service page by clicking on FAQ/Contact Us on the bottom of the Lowe’s home page. There are lots of ways to find answers to common questions. Or you can call Customer Care at 1-800-445-6937, seven days a week from 8:30 a.m. – 7 p.m. EST. MVPs Pro Rewards members can call the ProServices Desk at 1-844-569-4776, seven days a week from 8:30 a.m. – 6:30 p.m. for expedited service.
Lowe's FAQs
Yes, Lowe’s has a variety of coupons available to shoppers throughout the year that you can use to lower the cost of your purchases. You can find Lowe’s coupons here on Offers.com.
You cannot stack coupons at Lowe’s. However, you can apply a coupon code to your cart when purchasing an on-sale item.
Yes, Lowe’s does price match. If you find a product being sold at Amazon, Best Buy, Wayfair, Walmart, JCPenney, Target, Macy’s, Ace Hardware, Bed Bath & Beyond or Tractor Supply for a lower price than Lowe’s is offering, you can request a price match. Just know, you can only request a price match when it is the exact same product being sold at Lowe’s and the competing retailer.
Lowe’s offers shoppers both in-store and curbside pickup. If there is a Lowe’s in your area, this is a great alternative to delivery when you’re purchasing heavier items that don’t qualify for free shipping.
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